Viable growth for us is dependent on attracting, hiring and retaining great people, coupled with an unfaltering commitment to excellence and providing genuine hospitality at every level. That is our core. But beyond striving to provide great food and value to our guests, our focus at SuViche is on our people. We firmly believe in a strong culture; based on initiative, innovation, learning, continuous improvement and growth. We strive to create leadership at every level!
Initiative means we take action without direction from above to improve our knowledge and come up with solutions to problems. With each team member taking initiative, the leverage is immense.
Innovation means looking at new ways of doing the same thing. It also means knowing which areas are appropriate for innovation, having the courage to change, and tolerating failures.
Continuous improvement is how we get better. We continually seek ways to learn from processes and improve them and ourselves. The chain of command has the obligation to develop and institute mechanisms to achieve continuous improvement.
We encourage those below us to take action and support them if they make mistakes. We employ stewardship delegation, explain what we want accomplished and allow flexibility in how it is accomplished.
We exercise participative openness: freedom to speak one’s mind. We challenge our own thinking and we think out loud.
Timeliness means we do things on time: start work on time, qualify on time, and are ready for busy hours on time. Working to accomplish processes quickly and efficiently results in a more effectively organization.
Intimate technical knowledge means that each of us is responsible for learning our areas of responsibility. We make decisions based on technical reasons, not hope.
Commitment means we are present when we come to work. We give it our best. We choose to be here.